The complex nature of health care delivery requires effective strategies and sound business planning. We set the correct strategic direction for our clients’ businesses—assisting them to identify new sources of value, to assess the feasibility of leveraging existing opportunities, and to improve the performance of their business initiatives. Services include strategic planning at the system/medical center, institutional and clinical program levels. Functional work includes areas such as ambulatory care, physician practice and program development, networking and outreach, merger/acquisition and organization and governance.
Strategic Planning
KSA provides assistance to boards, management teams and medical staff leadership across a full range of strategic issues focusing on growth and enhanced market positioning. KSA’s solutions, whether through the development of a comprehensive multiyear strategic plan or the resolution of a complex issue, are creative, yet pragmatic, addressing the organizational, financial and operational requirements for successful implementation. KSA supports the spectrum of health care providers, from rural community hospitals to academic medical centers and multihospital systems to large physician groups, in the development of business strategy, with considerable expertise and experience in:
- Facilitation of strategic planning processes and development of strategic plans
- Clinical business unit assessments
- Market positioning strategy development
- Competitive strategy development
- Resource prioritization and strategic capital planning
Demand Forecasting
KSA has extensive expertise in forecasting demand for client organizations, utilizing a proprietary model to project demand for specific services and subspecialties, by focused population segments. This modeling tool assists with the analysis and incorporation of service area, patient origin, market share, population trends, utilization shifts, geographic barriers, travel patterns and competitive actions and reactions that will impact future demand. These tools are the critical building blocks that KSA uses to help our clients determine capacity needs, size their facilities, develop their medical staffs, grow programs and services or establish their ambulatory distribution networks.
Market modeling/forecasting is used for:
- Location/geographic positioning and network development
- Medical staff development and physician need analyses
- Volume projections and bed need analyses
- Competitive scenario analyses
- Provider/payor implications
Clinical Service/Business Line Planning
KSA works closely with physicians, other clinicians and hospital management in the development and deployment of clinical programs. With a broad experience base, KSA has focused expertise in “centers of excellence,” including: cardiovascular services, cancer services, musculoskeletal services, women’s and children’s services and neuroscience services. This expertise includes defining innovative clinical service delivery models for the programs and the financial, facility, technology and manpower implications for the service. KSA challenges our clients to anticipate the impact of future technological, scientific and care delivery innovations and how to focus on demonstrating quality and outcomes. Specific studies that KSA prepares for our clients include:
- Financial feasibility studies—return-on-investment analyses
- Clinical program planning
- Definition, integration and structure
- Continuum of care planning—inpatient, ambulatory, post-acute
- Vision, strategies and tactics
- Medical staff requirements
- Business initiative planning
- Revenue and expense modeling
- Resource allocation and capital planning
- Geographic distribution and satellite planning
Organizational Structure, Governance and Management
KSA understands the complex nature of today’s health care organizations. Our Health Care Group is distinctively skilled in facilitating the sensitive issues related to board structure and responsibilities, physician-hospital relationships, management and medical staff alignment, funds flow within and between organizations and all aspects of affiliation and merger discussions. With extensive expertise across the spectrum from single, unaffiliated community hospitals to some of the nation’s largest and most complex medical center systems, KSA routinely assists clients with issues related to:
- Governance and organizational structuring
- Organizational design and operating models
- Board structure
- Medical staff structure
- Management organization
- Leadership development
System/Network Development—Merger/Acquisition and Other Affiliation Assistance
- Partner evaluation, negotiation and selection
- Network formation/affiliations/mergers
- Group practice formation
- Asset divestiture
- Implementation planning